We are looking for an experienced and results-driven Operations Manager – Ocean Freight to lead our ocean freight operations, drive product profitability, ensure regulatory compliance, and deliver operational excellence.
If you have strong expertise in ocean freight operations, commercial management, and team leadership, this is an excellent opportunity to take the next step in your career!
Key Responsibilities
- Lead ocean freight operations, covering both import and export activities, ensuring efficient end-to-end service delivery.
- Manage carrier and vendor relationships, negotiate competitive freight rates, and develop pricing strategies.
- Ensure compliance with international trade regulations, maritime laws, customs requirements, and shipping documentation standards.
- Monitor operational performance, shipment profitability, timely invoicing, and revenue recovery.
- Drive business growth through effective client relationship management and collaboration with the sales team.
- Lead, coach, and develop the operations and customer service teams while driving performance and productivity.
- Identify operational improvements and implement effective SOPs to enhance service quality and efficiency.
Skills and Experience Required
- Minimum 5–8 years of experience in ocean freight forwarding, including 2–3 years in a management or team leadership role.
- Strong knowledge of ocean trade lanes, carrier networks, shipping documentation, Incoterms, and maritime compliance regulations.
- Excellent negotiation, analytical, leadership, and problem-solving skills.
- Proficiency in Freight Management Systems (FMS).
- Strong communication, customer service, and relationship management skills.
An Attractive remuneration package along with industry fringe benefits and excellent career opportunities awaits the right candidate. If you are interested in the above vacancy, please apply below.
