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Manager / Assistant Manager Operations (overseas operations -India)

Driven by a passion for growth and international expansion, we are looking for a proactive professional with a growth-oriented mindset to scale the service portfolios of McLarens and its assigned companies in India.

The ideal candidate will be responsible for managing operations in line with McLarens Group standards while driving business expansion, strengthening operational excellence, and fostering a culture of continuous learning and development.

This role offers an exciting opportunity to contribute to international business growth, expand service portfolios, and build strong relationships with vessel Masters, shipping agents, port authorities, terminal operators, and internal teams.

Key Responsibilities

  • Port Operations & Compliance: Manage daily ship supply operations, obtain necessary port and terminal approvals, and coordinate with port authorities, Customs, Immigration, Port Health/Quarantine, and security authorities.
  • Delivery Planning & Coordination: Develop delivery plans, coordinate with Procurement and Warehouse teams, and arrange vehicles, drivers, launch boats, and labour to ensure timely deliveries.
  • On-board Operations: Supervise vessel deliveries, verify quantities and quality of supplies, obtain delivery acknowledgements, and address customer concerns promptly.
  • Documentation & Cost Control: Ensure accurate delivery documentation, coordinate job costing and financial handovers, manage petty cash reconciliations, and support cost variance clarifications.
  • Fleet & Inventory Management: Monitor vehicle usage, maintenance, fuel consumption, warehouse readiness, cold-chain integrity, and proper segregation of bonded and duty-paid goods.
  • Customer Relationship Management: Build strong relationships with vessel Masters, ship managers, and agents while identifying opportunities for additional business and service improvements.
  • Safety & Quality Assurance: Ensure compliance with port regulations, ISPS Code, HSE requirements, Customs and Excise procedures, and applicable waste-handling protocols.
  • Team Leadership & Reporting: Support staff scheduling, guide junior team members, maintain accurate operational records, and drive continuous improvements in delivery efficiency.

Skills and Experience Required

  • 5–8+ years of proven experience in ship supply, chandling, or marine operations in Indian ports.
  • Strong working knowledge of port and terminal approval processes, Customs and bonded procedures, and on-board delivery protocols.
  • Experience managing dry-dock projects and long-stay vessel requirements will be an added advantage.
  • Excellent coordination, communication, problem-solving, and stakeholder management skills.
  • Ability to manage time-sensitive operations, handle changing delivery requirements, and maintain accuracy under pressure.
  • Strong focus on safety, compliance, cost control, and customer satisfaction.
  • A hands-on approach with a willingness to attend port and terminal sites frequently and coordinate directly with vessel crews and operational stakeholders.

An Attractive remuneration package along with industry fringe benefits and excellent career opportunities awaits the right candidate. If you are interested in the above vacancy, please apply below.

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