McLarens group is seeking an aspiring, energetic & a competent individual to join as an ICT Assistant.
Key Responsibilities
- Provide timely on-site and Help Desk support to end users to meet business requirements and minimize downtime.
- Deliver first-level support for applications, including Microsoft Dynamics 365 Business Central ERP, ensuring smooth operations and user satisfaction.
- Assist users with mobile phone setup, troubleshooting, and connectivity to support business communications.
- Conduct quarterly preventive maintenance on computers and servers, and proactively identify hardware requiring replacement as per company policy.
- Travel to branch or satellite offices according to a scheduled plan to provide on-site ICT support and ensure continuity of ICT services.
- Ensure 99% uptime of ICT infrastructure and maintain compliance with licensing and regulatory requirements.
- Act as the primary site contact and project owner for group-wide ICT projects, ensuring effective execution and communication across teams.
Skills and Experience Required
- Degree or Diploma in Hardware and Networking or a related ICT discipline.
- Minimum of 1 year of experience in a similar role.
- Good knowledge of networking, operating systems, and ICT hardware support.
- High level of responsibility and service orientation.
An Attractive remuneration package along with industry fringe benefits and excellent career opportunities awaits the right candidate. If you are interested in the above vacancy, please apply below.
