McLarens group is seeking an aspiring, energetic & a competent individual to join under Leisure cluster as a Director/General Manager.
Key Responsibilities
- Drive the hotel’s financial success by exceeding KPIs and revenue goals, with primary focus on guest satisfaction.
- Collaborate with Sales & Marketing for revenue-generating strategies.
- Stay ahead of market trends and identify growth opportunities.
- Lead a diverse team, fostering a culture of excellence and collaboration.
- Develop and mentor department heads to align with hotel goals wild monitoring & developing team members performance.
- Ensure daily operations are seamless, with attention to guest satisfaction.
- Monitor guest feedback and address issues to exceed guest expectations & elevate and guest experience.
- Uphold high hospitality standards, ensuring memorable guest experiences.
- Manage the hotel’s budget, forecasting revenue and controlling expenses.
- Regularly evaluate financial performance and adjust strategies as needed.
- Ensure compliance with safety, maintenance, and quality standards.
- Conduct regular property inspections to maintain brand standards.
- Build and maintain strong relationships with hotel owners.
- Serve as the liaison between hotel ownership and corporate management.
- Innovate and adapt strategies to meet the ever-changing hospitality demands.
Skills and Experience Required
- Prior experience in hospitality at Senior Managerial level or above. Resort Management experience would be an added advantage.
- Bachelor’s degree or Diploma in Hospitality Management, or a related field, is preferred. An MBA would be considered as an added advantage.
- Proven success in managing remote operations and delivering commercial returns and revenue growth.
- Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team.
- Outstanding communication and negotiation skills, with a customer-first mindset.
- Solid understanding of financial management principles, with experience in budgeting, forecasting, and cost control.
- Innovative, dynamic, and solutions-oriented, with the ability to adapt to the ever-changing demands of the hospitality industry.
An Attractive remuneration package along with industry fringe benefits and excellent career opportunities awaits the right candidate. If you are interested in the above vacancy, please apply below.
