x
Business Sector...

Customer Care Assistant

McLarens group is seeking an aspiring, energetic & a competent individual to join as Customer care Assistant.

Key Responsibilities

  • Answer all incoming calls in a professional and friendly manner, providing clear and detailed information about customer inquiries.
  • Reach out to individuals who have shown interest, discuss their needs, and guide them toward the most suitable courses offered by McLarens Maritime Academy.
  • Follow up promptly and share course information with customers via WhatsApp, SMS, or email as requested.
  • Keep accurate records of all call details and ensure updates are made promptly.
  • Respond to messages and inquiries received through McLarens Maritime Academy’s Facebook, Instagram, and other social media platforms.
  • Log all inquiries in an organized format for future follow-up and analysis.
  • Support marketing and promotional activities to raise awareness and build the reputation of McLarens Maritime Academy.
  • Perform other tasks related to marketing and business development as assigned.

Skills and Experience Required

  • Excellent communication skills in English and Sinhala.
  • Freshers are encouraged to apply – we welcome new talent!
  • Ability to handle inquiries professionally and efficiently.
  • Strong interpersonal skills with a customer-centric approach.
  • Willingness to learn and adapt in a dynamic work environment.
  • Proficiency in Tamil language is an added advantage.

An Attractive remuneration package along with industry fringe benefits and excellent career opportunities awaits the right candidate. If you are interested in the above vacancy, please apply below.

Max File Size :5Mb | File Types : docx, doc, pdf

By giving your confirmation you explicitly give consent for us to store and use this information to service your requests. If you do not consent we will not store any personal information and will only send an email with the relevant details in order to service your requests.


This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.