McLarens group is seeking an aspiring, energetic & a competent individual to join under Maritime & Logistics cluster as an Assistant Manager-Operations.
Key Responsibilities
- Ensure full compliance with the operations procedures as per the department’s operations manual.
- Respond promptly and accurately to inquiries from Principals and customers, allocating tasks among the operations team based on job scope and complexity.
- Monitor and authorize disbursement accounts, petty cash, and payments in line with company policies, while initiating cost control measures.
- Support the General Manager in managing departmental costs, debtor control, and liaising with finance teams for remittances and collections.
- Maintain and grow strong relationships with current customers to ensure client retention and business sustainability.
- Oversee and guide the operations team to follow SOPs, regulatory requirements, and ensure smooth vessel operations.
- Ensure all statistical and management reports are updated and submitted on time.
- Assist in business development activities, including converting service inquiries into confirmed orders and pursuing new principals and special projects.
- Directly manage critical or complex operations until handover to the team is feasible.
- Represent the company at SL Ports Authority Dispute Committee Meetings as required.
- Ensure full adherence to GAC policies, including compliance, ethics, and sanctions.
- Be available 24/7 to attend to operational requirements and emergencies, including on-board vessel visits.
- Lead and mentor junior staff, allocate team jobs efficiently, and act as a bridge between management and the team.
Qualifications and skills
- Qualification from the Institute of Chartered Ship Brokers or a Degree in Shipping or Logistics.
- 5–7 years of experience in the shipping industry, with a solid understanding of port and vessel operations.
- Strong knowledge of the technical aspects of vessels.
- Proficient in English (both written and spoken).
- Proficient in MS Office applications.
- A strong customer service mindset and professional communication skills.
- Excellent public relations and interpersonal skills.
- Strong analytical and reasoning abilities.
An Attractive remuneration package along with industry fringe benefits and excellent career opportunities awaits the right candidate. If you are interested in the above vacancy, please apply below.
